Privacy Policy
Privacy Policy last updated on 1/1/2019

TYPES OF INFORMATION WE COLLECT

VSP Technologies is the sole owner of the information collected on this website. VSP Technologies collects only personal data that you provide to us through visiting our website, filling out our training, contact or job application form, or by calling or emailing us directly. Personal data is any information that could be used to personally identify you, such as your name, email address, the company you are associated with or the IP address of the computer you used to visit our website.

Information you provide to us
We only have access to and collect information that you voluntarily give us via email, web forms or other direct contact from you. We do not share, sell, rent or trade your personal information with any third party outside of our organization other than as necessary to fulfill your request (e.g., to place or ship an order). We will use your information to respond to you regarding the reason you contacted us (e.g., to request training or to apply for a job with us). Unless you ask us not to, we may contact you via email or telephone in the future to tell you about new products or services or changes to this privacy policy.

VSP Technologies provides clear methods of unambiguous, informed consent at the time of data collection, when we do collect your personal information using consent as a basis.

We collect only the minimum amount of information required for any one purpose. You can always provide more information, but we encourage you to only provide data that you are comfortable sharing with us.

Our job application form in the careers section of our webpage is designed to help us find suitable new employees for our company. This form may require more personal data than our Contact form or our Training form. Please do not share any information with us that you would not otherwise be comfortable with providing. Also note that to apply for employment through VSP Technologies the applicant must be over the age of 18. If we discover that an applicant is not of the appropriate age, we will immediately delete your information and your request for employment will be discarded.

Information we may collect automatically
VSP Technologies uses browser cookies to collect and store information to use with our analytics services. Other than analytics we currently do not use any other cookies to track your behavior on our website. In order to be tracked through our analytics service provider (Google Analytics) you must opt-in and you will not be tracked unless you give us your consent. You can read more about our cookie policy below.

Information we may collect from other sources
We may receive information about you from other sources, including third parties that help us: update, expand, and analyze our records; identify new customers; or prevent or detect fraud. We may also receive information about you from social media platforms including but not limited to when you interact with us on those platforms or access our social media content. The information we may receive is governed by the privacy settings, policies, and/or procedures of the applicable social media platform, and we encourage you to review them.

Information of children
VSP Technologies does not knowingly collect any information from children under the age of 16. If we learn or have reason to suspect that you are under the age of 16, we will promptly delete your information.

HOW WE USE THE INFORMATION WE COLLECT

VSP Technologies may use the information we collect to

  • Respond to inquires about fluid-sealing related problems
  • Set up training with your company for bolted flange connections, or manway assembly
  • To operate troubleshoot and improve our websites’ performance, security and service
  • To reach out to you via newsletters, marketing communications, and other information or materials that may interest you
  • To maintain our list of contacts
  • To notify you of updates to our cookie policy or privacy policy
  • To understand how people, use our website, including by generating and analyzing statistics
  • To respond to you about possible employment with VSP Technologies

HOW WE SHARE THE INFORMATION WE COLLECT

VSP Technologies does not share, sell, rent or trade your information with any third-party service outside of our organization except as described in this privacy policy.

VSP Technologies may provide personal information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or other similar government order. We may also share your personal information we collect when we believe in good faith that disclosure is necessary to protect our property, rights, or the public.

In complying with legal processes VSP Technologies will attempt to make aware any users involved, unless we are prohibited by law or court order to do so.

PROTECTION AND STORAGE OF INFORMATION WE COLLECT

VSP Technologies deploys physical and technical safeguards to protect the information that we collect. However, we would like to remind our users that no method of transmission or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. VSP Technologies is not responsible for the security of information you transmit to us over networks that VSP Technologies does not control including the internet and wireless networks.

In the unlikely event of a data breach, VSP Technologies will work diligently to minimize impact to its users and notify anyone that has been affected promptly and without undue delay.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

At VSP Technologies we respect your rights as a user of our website. You have the right to ask us not to process your personal information for marketing purposes. You can exercise this right by checking or unchecking certain boxes on our websites forms that we use to collect your data. You also have the right to:

  • View the data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.
  • Request that we delete data we have about you, if any.
  • Reuse your data for other services.

Where we have no legitimate reason to continue to keep your information you have a right to be forgotten.

Legal Basis for Collecting and Using Your Personal Data
There are different legal bases that we rely upon to use your personal data, namely:
Performance of a contract – The use of your personal data may be necessary to perform the contract that you have with us. For example, as a user of our websites or services we will use your personal data to respond to your requests and provide you with such services.
Consent – We will rely on your consent to use technical information such as cookie data and geolocation data as described in this Privacy Policy. You may withdraw your consent at any time by contacting us as shown under the “Contact Us” heading of this Privacy Policy.
Legitimate interests – We may use your personal data for our legitimate interests to improve our products and services and the content on our websites, or as lawfully necessary to protect our business.
Required by law – We may retain your personal information if required by law, for example, if you visit our website for employment purposes, we retain your personal data to establish our compliance with employment law requirements.

How Long Do We Keep Personal Information
We will keep your personal information in a manner consistent with applicable data protection law. We will only keep your personal information as long as necessary for the purposes for which we collect your data.
For example, a general visitor to our website can expect that their information will be kept for the time periods shown under the heading Cookies and Tracking. A customer or employee of VSP Technologies can expect that their information will be kept for the period of their customer relationship or employment, plus five years. A prospective customer or prospective employee can expect that their information will be kept for five years from the last contact. If you have any questions about how long we will retain your data in your specific case, please contact us as shown below under the heading Contact Us.

CONTACT US

We use email as our primary form of communication here at VSP Technologies. Therefore, if you have permitted us to use your email address, this will be our main way to contact you.

If you have questions or concerns about our pricacy policy or data protection practices, email us at support@vsptechnologies.com or call 1-800-334-6013

LINKS TO OTHER WEBSITES

We may include links in our website to sites not owned or operated by VSP Technologies. If you visit one of these sites you should view their privacy policy and any other related policies. We are not responsible for the policies and practices of other companies. If you would like more information, please contact VSP Technologies.

Cookies or “web beacons” are small files that are stored on the hard drive of your computer that allows the web browser to be able to recognize you later. Cookies can store information about your browser such as what website you last visited, the URL of the current webpage, the type of browser you are using, or your IP address.

VSP Technologies uses Google Analytics to track your behavior and interactions with our website in order to provide the best possible service for our customers. We use this information to evaluate your use of our website, compile statistical data on activity and improve our website’s content and performance. The information generated by these services in anonymous and includes no personal data about you. The data we do collect is not shared, sold or rented to any third parties.

More information about the cookies which we use on our website, including the retention periods for your information, is set forth in the following chart:

Cookie NamePurposeRetention
_ga_cookieUsed by Google Analytics to uniquely identify users with a non-personally identifiable alphanumeric user id2 years
_gat_cookieUsed by Google Analytics to throttle network requests to the Analytics platform when a website is experiencing a lot of traffic10 minutes

By default, we will not track any information from your browser unless you explicitly give us consent to do so. The way in which you consent is through the form at the bottom of the page upon viewing our website. Upon giving us consent we will begin tracking you using Google Analytics with the aim to better improve your experience with our website. However, if you do not give us consent to track you, then Google Analytics will not receive any data from your browser.

You have the right to out-out of being tracked by the analytics services that we use at any time. Use the following link to manage cookie settings on this site.

UPDATES

Our Privacy Policy may change from time to time, and all updates will be posted on this page. The effective date of the current Privacy Policy is noted at the top of this page. VSP Technologies encourages you to occasionally review this page.